We hope that you'll love everything you ordered from azzlee.com. But if you are not satisfied, you can return or exchange it within 30 days from the delivered date.

Note: We aren't able to accept returns or exchanges unless they have been authorized by our Customer Service team ([email protected]). We do not accept returned items that were sent back directly without notifying us first. If you want to returns or exchanges, please contact us to provide your Order Number and state the reason. After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.

We're sorry you didn't love your ordered from azzlee.com. Read the instructions below to learn more about returns or exchanges. Please don't ship to the address on the package bag you received.（that's not our return address)

Order Cancellation

a. For orders cancelled within 24 hours of purchase but have not been shipped, we will offer a full refund.

b. We will NOT accept order cancellation request if the orders have been shipped. Please apply for return after receiving the package.

c. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)

Return/Exchange Process

a. Items can be returned or exchanged within 30 days from the delivered date. Note that overdue requests may not be accepted.

b. Return/Exchange shipping fees are at the customer's own expense.(include order's shipping fee)

c. We'll email you once processing your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)

d. We do not accept returned items that were sent back directly without notifying us first.

e. The gift card could be used to offset the amount of the corresponding product/s in your next order, but does not include the shipping cost. And please kindly note that it could only be used once. In regards to the use of the gift card code, please enter it as a promo code when you place an order. Gift card orders can not be returned or exchanged.

Note: All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there will be no refund. If you run into any issues, feel free to drop us an email at [email protected].